The Power of Emotional Intelligence: Leading Yourself Before You Lead Others
Presented by: Dr. Charlene Rowell Form

Speaker Bio:

Charlene Ford is the CEO of Next Chapter Leadership and Professional Training, LLC and author of FEAR: My Chocolate. With more than 30 years of experience developing leaders across government, corporate, and academic settings, Charlene is known for creating transformative learning experiences that inspire confidence and growth through emotional intelligence.

Her career has spanned classrooms, federal agencies, and national conference stages, where she has trained and spoken for organizations including the U.S. Coast Guard, Customs and Border Protection, the Veterans Administration, the Transportation Security Administration, and the U.S. Secret Service. A former Training Officer with the Department of Homeland Security and a long-time federal leader, she has coached thousands of professionals on leadership, team building, and conflict resolution.

Charlene also serves as an adjunct professor at North Central Texas College, where she shares her passion for leadership and management with future professionals. Guided by her belief that leadership is about service, she empowers others to lead with empathy, integrity, and purpose—helping people unlock their potential and open doors for those who follow.