NCTC Coronavirus Updates

Stay Home. Stay Safe

Please consult this page for the latest campus updates, most common FAQ’s, and links to Community Resources.


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The COVID-19 Dashboard

In preparation for changes in Fall 2020, the COVID-19 Public Dashboard has been created as a resource for the NCTC community to provide some answers to important questions. As this virus changes, we must be prepared to respond and implement plans to continue operating and serving our students. The safety of the college community is our priority and NCTC will continue to provide information and preventative measures to keep our communities safe.

Governor Abbott Mandates State-wide Face Coverings

Effective at 12:01 p.m. on July 3, 2020, every person in Texas shall wear a face covering over the nose and mouth when inside a commercial entity or other building or space open to the public, or when in an outdoor public space, wherever it is not feasible to maintain six feet of social distancing from another person not in the same household. Learn more about the Disaster Proclamation and Executive Order No. GA-29. The Governor has also released a new video message to coincide with his Executive Order, encouraging Texans to do their part to mitigate the spread of COVID-19 and keep their communities safe.

Community Resources

NCTC has compiled a list of Community Resources to assist during this challenging time. This list will be updated as new resources and services become available. 

Campus Access Limited for Staff, Faculty & Students Phase In

In response to the COVID outbreak, access to NCTC facilities has been limited. As we phase back into campus operations, all access through August must be arranged beforehand and approved. For any questions or concerns, please contact us. We are here for you!

  • NCTC Main Phone Number: (940) 668-7731 or TEXT (940) 251-0701
  • NCTC Advising: or TEXT (940) 580-1687
  • NCTC Financial Aid: or TEXT (940) 353-0053
  • NCTC Business Office: or CALL (940) 668-4200


Self-screening is easy, intuitive, and actionable. It takes less than 1 minute to self-screen. It’s completely anonymous and can provide the information you need to take action if you believe you have COVID-19 or have been exposed.

Have you been quarantined or have questions about quarantine? View Isolation and Quarantine Recommendations.

Please remember that all self-screening applications are educational, not diagnostic.

COVID-19 Self-assessment

Frequently Asked Questions

In response to providing virtual campus resources, NCTC has compiled FAQ’s to address the most common questions from students and staff during this time. For any questions or concerns, please contact us – we are here for you!

Page last updated: August 3rd, 2020, 1:30 a.m. CDT

Chancellors Update #6

July 9, 2020

Dear NCTC Team,

First and foremost, let me apologize for the length of this, but there is a lot to cover.

I would like to once again that each of you for your patience, consideration and support of North Central Texas College and our students during these challenging times.  Our continued dedication to our values and principles of education have made us one of the greatest community colleges in the State of Texas, and in my opinion, the nation. 

So many questions continue to arise every day as new data is provided by local government and health organizations.  Our work to provide quality courses online during the summer months has been met with good enrollment numbers equal to that of last year. 

In light of Texas Gov. Greg Abbott’s recent executive orders, and in our efforts to move the College closer to “normal” operations, we have been met with increased cases of COVID-19 in all of our service area.  It is clear that Fall 2020 is not going to be normal and in fact will be very different from years past. 

The following is a general framework in compliance with national and state reopening plans and based on input from NCTC personnel, public health officials, and evidence-based public health protocols regarding the control of infectious disease.

Health and Safety Guidance

As the College returns to full campus operations, employees and students will notice a variety of changes designed to create a safe and healthy environment. 

Social Distancing: Maintaining space from others is one of the most effective tools in slowing the spread of COVID-19. Public health officials recommend that individuals remain at least six feet apart at all times, do not gather in groups, and avoid mass gatherings. To support this effort, NCTC will continue to encourage virtual meetings using tools such WebEx and Zoom and will restrict face-to-face meetings. Maintenance will remove or rearrange chairs and tables or add visual cue marks in meeting rooms to support social distancing practices between attendees. 

Advanced Cleaning Protocols: NCTC has collaborated with its custodial vendors to conduct advanced cleaning protocols in accordance with Centers for Disease Control (CDC) guidelines, and custodial services will conduct additional cleanings.

In addition to these disinfection procedures, additional care should be taken to wipe down commonly used surfaces. NCTC encourages all employees to wipe down their work areas with EPA-registered 60% alcohol solution before starting work and before leaving any room in which they have been working. NCTC is ordering additional cleaning supplies that will be provided for NCTC purpose. 

Plexiglass Dividers: A number of NCTC workstations are designed to provide customer service to the public. To protect these employees and campus visitors, the College is installing plexiglass dividers to maintain physical separation and will install additional dividers this summer. 

Face Masks/Face Coverings: Effective immediately the following Temporary Mask Policy goes into effect.

  • In accordance with guidance from the Centers for Disease Control and Prevention, College employees and students are required to wear a mask or other appropriate cloth face covering, over the mouth and nose, at all times in College buildings or within other indoor College facilities.
  • Employees or students who feel at risk by wearing a mask or cloth face covering must contact Human Resources or the office of the Dean of Students immediately to discuss alternative options, or reasonable accommodations.
  • Employees or students are permitted to remove the mask if working alone in an enclosed private space, assigned residence hall room, or office.  However, masks must be worn at all other times as described above.
  • Should a student or employee wish to eat or drink, he or she may remove the mask to do so provided they are situated more than six feet from others.
  • While following appropriate social distancing guidelines, the use of masks in the College’s outdoor areas is encouraged, but not required.
  • This policy will be strictly enforced. Failure to follow the policy may result in student or employee discipline.
  • The Board of Regents hereby provides the Chancellor with the authority to suspend or continue this policy as the COVID-19 pandemic conditions warrant, without the necessity of additional Board action.

Please note the following recommendations for proper use and care of face masks and coverings:

  • Wash your hands or use hand sanitizer prior to handling the face mask/cover.
  • Ensure the face mask/cover fits over the nose and under the chin.
  • Avoid touching the front of the face mask/cover.
  • Do not touch your eyes, nose, or mouth when removing the face mask/cover and wash your hands immediately after removing.
  • Cloth face coverings may not be used more than one day at a time and must be washed after use. Cloth face coverings should be properly laundered with regular clothing detergent before first use and after each shift. Cloth face coverings should be replaced immediately if soiled, damaged, or contaminated.
  • Disposable masks should not be used for more than one day and should be placed in the trash immediately if soiled, damaged, or contaminated.

Hand Sanitizer Stations: NCTC will install additional hand sanitizer stations in the common areas of every campus facility for use by employees and students. Disinfectant wipes will be available for use by instructors and students for wiping down instructional spaces as needed. 

Restrooms: Occupancy of restrooms will be limited based on facility size to ensure at least 6 feet of social distancing between individuals, and signage will be posted to indicate the appropriate capacity. Restrooms will be cleaned at least every two hours during the day and will undergo a detailed cleaning each evening. Please wash your hands thoroughly after using the restroom. 

Elevators: Campus elevators will be limited to two individuals at a time. When using the elevator, please wear your mask or face covering and avoid touching the elevator buttons with your exposed hand/fingers, if possible. Wash your hands or use hand sanitizer with at least 60% alcohol upon departing the elevator.

Travel: To safeguard our campus communities travel will be restricted between campuses, NCTC will continue to limit official travel to that deemed essential by the appropriate vice chancellor. (No college vehicles will be available). 

Use of Facilities: NCTC facilities will not host events for external organizations this summer. This includes meetings, banquets, luncheons, speeches, performances, and other gatherings. NCTC will not host summer camps, campus tours, or recruiting visits on any of its campuses. Further, we anticipate such events also will be limited during the Fall semester and all business meetings will be conducted in accordance with CDC guidelines.

Phased Return to Campus Operations

NCTC had originally planned to resume in-person campus operations in three distinct phases this summer. However, given the increased restrictions, increase numbers of COVID-19 cases in the service area, new governmental requirements, etc. we are making the following changes. 

Phase II (tentatively scheduled to begin Monday, July 20th will now begin August 3, 2020):  NCTC will return all employees to on-site work at a level not to exceed half of full-time employees in a given area. This phase will include additional employees who can begin to offer limited on-campus services made available by appointment only. These services will be identified based upon the advice of public health officials, the College’s business needs, and the input of individual departments. Phase II will remain in effect throughout the ENTIRE FALL SEMESTER. This Phase will constitute a work week of Monday through Thursday 7:30AM – 7:30 PM.  This allows for cleaning staff to have Fridays, Saturdays and Sundays for further sanitization and cleaning. Supervisors will create schedules for each employee in which employees work on-site two days a week and via distance two days a week.  The longer day hours will reflect a schedule in which some employees will work from 7:30 to 5:30, some 8:00 to 6:00, etc.  These work schedules will include some of the following aspects. 

  • Remote Work: Those who can work remotely to fulfill all or some of their work responsibilities may continue to do so to reduce the number of individuals on campus and the potential spread of the COVID-19 virus. These arrangements, which must be pre-approved by the employee’s immediate supervisor, can be conducted on a full or partial daily or weekly schedule as appropriate. All employees who continue to work remotely will continue to work their full number of assigned hours.
  • Alternating Days: To limit the number of individuals and interactions among those on campus, departments will develop plans that schedule partial staffing on alternating day as mentioned above. Such schedules will help enable social distancing, especially in areas with large common workspaces.
  • Staggered Reporting/Departing: Staggered reporting and departure times can reduce traffic in common areas and help to meet social distancing requirements.

The College anticipates a variety of situations in which employees may request that they continue to work remotely, supervisors should coordinate these arrangements in advance with the Human Resources Department. 

Also, even though you may be working a staggered in office schedule all full-time employees will still be required to certify and work a total (in office and at home) of 38 hours a week

Further Strategies Effective August 3, 2020


NCTC will adopt a new interim regulation through #CampusClear for the Fall semester that requires employees and students, prior to returning, to self-certify that within the last 14 days they have not been COVID positive, do not have COVID symptoms, and have not been in the presence of anyone known to be COVID positive. If the answer to any of these questions is “yes,” that individual will be required to notify NCTC, self-isolate for 14 days, and return to campus only if symptom-free at the end of that period. No employees will be allowed to return to work until they have self-certified, and employees will be required to self-certify on a weekly basis.

Testing Positive for COVID-19

As the COVID-19 pandemic continues, NCTC has plans in place in the event a NCTC employee or student tests positive for the virus. Those testing positive for the COVID-19 virus will receive appropriate treatment and place themselves in self-isolation as dictated by evidence-based public health protocols for the control of infectious disease. This will be conducted in conjunction with local medical and public health professionals, and where possible, those testing for COVID-19 will complete their self-isolation at their permanent residence. 

Students who test positive for COVID-19 may return to NCTC classes and activities after testing negative and after their return has been cleared by their health care provider or in accordance with the most recent local public health and medical guidance. 

Faculty and staff who test positive for COVID-19 will be required to work remotely or take sick leave or other appropriate leave in accordance with NCTC policies and regulations. These individuals will place themselves in self-isolation as determined by local health officials at the time of testing, returning to NCTC only after testing negative and being cleared to return by their health care provider or in accordance with the most recent local public health and medical guidance.


The COVID-19 pandemic continues to be a very fluid situation. In these unprecedented times, you may have many questions. Our planning continues to evolve, as we gather and adapt to new information, but I am committed to updating you every step of the way. NCTC’S success always has relied on our ability to work as a team. We are in this together and will come out of this even stronger.


Previous Updates

North Central Texas College (NCTC) will continue to monitor the spread of the coronavirus as cases are confirmed in the United States and other countries.

NCTC will continue to use the Centers for Disease Control and Prevention, the World Health Organization and the Texas Department of State Health Services to aid in decisions involving the college community. North Central Texas College Administration continues to meet, discuss, and plan as the stages of this virus continue to change.

We are prepared and committed to the safety of our staff, students, parents, and community. We encourage you to use the resources produced and communicated by the CDC, HHS and follow the guidance provided as we partner together to keep our NCTC community safe.

The Novel Coronavirus (COVID-19)

Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).

The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. According to the Centers for Disease Control and Prevention, the virus is thought to spread between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Learn what is known about the spread of coronaviruses from the CDC's transmission website.

What Is the Risk?

The CDC considers this new virus a public health concern based on current information. The CDC and the World Health Organization are closely monitoring the situation and providing ongoing guidance. Stay educated on the disease by reading the CDC website.

Symptoms & Transmission of COVID-19

Symptoms may be flu-like, ranging from mild to serious, and include:

  • Fever
  • Cough
  • Difficulty breathing

Person-to-person spread is occurring although it’s unclear exactly how it is transmitted and how easily the virus spreads between people.

How Can I Protect Myself from the Virus?

Stay educated on the disease by reading the CDC website.

Take care of yourself and others by:

  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60 percent alcohol.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Where Can I Get Updated & Accurate Information On COVID-19?

For updated and accurate information, refer to:

Travel Guidance

Where should I avoid travel? add

The CDC Information for Travel has travel notices and recommendations on postponing or canceling travel. These travel notices and are based on potential health risks involved with traveling to a certain area.

CDC still recommends that travelers avoid all nonessential travel.

  • Level 3 (Warning): CDC recommends travelers avoid all nonessential travel to destinations with level 3 travel notices because of an increased risk of getting COVID-19.
  • Level 2 (Alert): COVID-19 can be more serious in older adults and those with chronic medical conditions, if you are in these groups, consult with a healthcare provider and consider postponing travel to destinations with level 2 travel notices.
  • Level 1 (Watch): If you travel, take the following routine precautions:
    • Avoid contact with sick people.
    • Avoid touching your eyes, nose, or mouth with unwashed hands.
    • Clean your hands often by washing them with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer that contains 60%–95% alcohol.
I've been to an affected area on the CDC's COVID-19 travel advisories page. What should I do now? add

If you have traveled from or through any country that is designated as a Level 1, 2 or 3 by CDC for COVID-19 within the last 14 days, follow the recommendations below for Students and Faculty/Staff.

Have you been quarantined or have questions about quarantine? View Isolation and Quarantine Recommendations.

Students/Faculty/Staff: We are asking our students, faculty, and staff to be mindful of our community and self-report any family/self-travel to Level 1, 2 or 3 areas to the NCTC Recent & Planned Travel Survey.

If you do not feel well following travel to a Level 2 or Level 3 area, we ask that you please stay at home. In such an event, please contact a medical professional and follow the medical professional’s advice, including any encouragement to self-quarantine for 14 days.

Additional Resources

NCTC will continue to use the Centers for Disease Control and Prevention, the World Health Organization and the Texas Department of State Health Services to aid in decisions involving the college community. North Central Texas College Administration continues to meet, discuss, and plan as the stages of this virus continue to change.

For updated and accurate information, refer to: