Computer Help Desk OSA

Occupational Skills Award

Susan Svane
Chair, Information Technology Division
(940) 498-6292
ssvane@nctc.edu

This Computer Help Desk Occupational Skill Award can be completed through a mix of face-to-face and online classes. The award is designed to take 16 weeks to complete and is comprised of the following suggested pathway or course of study.

Occupational Skills Award Requirements

First Semester

First semester courses and credits required to earn the Computer Help Desk OSA
RUBRIC NUMBER COURSE TITLE SEMESTER
CREDIT HOURS
ITNW 1358 NETWORK+ 3
ITSC 1325 PERSONAL COMPUTER HARDWARE 3
EECT 1300 TECHNICAL CUSTOMER SERVICE 3
Total credit hours for this semester
TOTAL HOURS 9

Total Credit Hours: 9