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Restaurant Reality: The Future of Service 2021

January 28, 2021
02:00 PM - 03:30 PM
Online Event
Come in. We're reopening. Please maintain social distancing

This NO COST webinar takes a serious (and funny) look at the use of technology and how today's customer's buying habits impact service.

About this Event

This webinar will present how restaurants are faced with changing styles of service and the best ways to educate and train their staff. The future of service in restaurants will be found in the balance between providing the technology guests have come to expect, with the personal service they deserve.

Provided by CARES Act funding to deliver services and webinars to small businesses in support of business recovery.

Register for this Webinar

About the Host

ChrisChris has over 40 years of experience in the hospitality industry as a designer, concept developer, owner and operator. He left Phoenix Arizona and moved to Texas after completing food service and business management at Phoenix Community College. Chris assisted with the rapid expansion of a casual family restaurant concept before leaving to open his own restaurant company. He has developed award winning restaurants and provided assistance on a variety of airport, convention center, theater, parks and retail center projects. He currently teaches “So you want to open a restaurant” courses at the University of Houston SBDC and co-authored the book So, you’re thinking about owning, operating, or investing in a restaurant available at

As the founder of A’la Carte Food service Consulting Group, Chris was able to open and improve the operations of independently owned restaurants around the world. After selling his consultancy, he started his podcast “Corner Booth” and spends time writing for and Restaurant Start Up & Growth Magazine, along with assisting SBDC advisors and their clients throughout Texas.

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