TimelyCare at NCTC
Take care of your mental health & well being
NCTC’s TimelyCare provides 24/7 mental telehealth care at NO COST.
This service is for current NCTC students and part-time employees. To get started, read through the FAQs below and/or visit NCTC’s TimelyCare for more information. Create your account, download the TimelyCare app, and start accessing FREE telehealth services!
TimelyCare Demo
Watch the video for a demonstration on how to download the TimelyCare app, set up your account/profile, connect with a provider and access all services.
Need more resources?
Look to our list of county and community resources for local sources of services, assistance, and information.
FAQs
A virtual health and wellbeing platform providing 24/7 virtual services to enrolled students and part-time employees at North Central Texas College at no cost to the student/part-time employee.
These services are available 24/7 to NCTC students and part-time employees:
- TalkNow: On-demand access to a mental health professional to talk about anything at any time
- Scheduled Counseling: Schedule an appointment to speak to a licensed mental health professional of your choice
- Psychiatry: Scheduled appointments available through referral from TimelyCare or NCTC Counselor
- Self-Care Content: On-demand tools that users can access at any time to find support on a variety of topics
- Peer Community: An anonymous, moderated space to help understand what others may be experiencing and to feel less alone in user’s own experiences
Students and part-time employees can go to NCTC’s TimelyCare page to learn more and/or to activate their free account with their NCTC email address and date of birth from any web-enabled device (smartphone, tablet, laptop, or desktop PC). From there you will be able to begin using services by phone or video chat/call. Check out this quick, handy TimelyCare video to guide you through registering and accessing free telehealth services!
Or you can search TimelyCare (no spaces) in the Apple or Google app store, then download on your web-enabled device to get started. Using your school email and date of birth, create your free account and you’re ready to start a visit!
Visit NCTC’s TimelyCare page for more information or call (833) 4-TIMELY for 24/7 assistance from a TimelyCare representative!
There is NO COST for enrolled NCTC students and part-time employees.
Yes, Dual Credit students are able to access all the same features of TimelyCare that other students are able to access. If a student is under 18 years of age, however, they would need to call the TimelyCare support line (833-4-TIMELY) with their parent/guardian so they can complete a Minor Consent Form. An account will be created for the parent/guardian that shares credentials with the student. Once the student turns 18, the student will be able to create their own account.
Users have unlimited visits for TalkNow.
Scheduled Counseling is limited to 9 sessions per year. If a user reaches 9 sessions and would like additional sessions, a case review will occur for a possible extension of up to 3 additional sessions.
Psychiatric visits are limited to 6 sessions per year, with the option for case review if additional sessions are needed.