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MRKG1301 - Customer Relations

Alyson Livingston
Instructor
 General principles of customer service including skills, knowledge, attitudes, and behaviors. Topics will include teamwork in an organization, internal and external customer relationships; communication in clear and professional manner and conflict resolution.
   
Instructor Email:
 alivingston@nctc.edu
Instructor Phone:
COURSE REQUIREMENTS
Prerequisite(s):
Textbook(s):
Additional
Requirements:
Sample Syllabus: