Welcome to the NCTC eCampus Help Desk Ticket System
Students, faculty, and staff in need of ANGEL, Canvas, Turnitin, Respondus, and Big Blue Button support should use this system. If you are experiencing a technical issue with one of these systems that requires immediate support, such as an exam not functioning properly in ANGEL or Canvas, please call the eCampus Help Desk at (940) 668-3335. eCampus Help Desk phone support is unavailable after regular business hours and on weekends. For all other technology issues, including NetID login assistance, campus hardware, MyNCTC and other network systems, please visit the Information Technology Services Department help page.
Before submitting a ticket, please explore the following resources and tutorials:
Faculty Video Tutorials
Student Mobile Phone Guide
Student Mobile Tablet Guide
Faculty Mobile Phone Guide
Faculty Mobile Tablet Guide
If the above resources do not assist in resolving the issue, please access the support ticket system below.
How to submit
Click Submit a Ticket below then enter your NetID and password in the corresponding boxes:
Click here for help with your NetID and password.
If you are currently logged into a campus computer, you will be automatically logged into the ticket system.