FREQUENTLY ASKED QUESTIONS

 

What is an online course?

An online course is delivered 80%-100% online.

 

What is a hybrid course?

A hybrid course is delivered 30%-79% online.

 

What is NCTC eCampus?

NCTC eCampus is comprised of specialized systems and their users (e.g., students, faculty, and staff). The central platform to NCTC eCampus is the Canvas Learning Management System (LMS). All online and hybrid courses at NCTC are delivered via Canvas. Face-to-face courses may also use Canvas to share content, communicate, and deliver assessments. Other systems, each providing a specific capability, integrate into Canvas, such as Respondus Lockdown Browser and Turnitin Originality Check. Additionally, access to various publisher products, like McGraw-Hill Campus and Pearson MyLab and Mastering, is through Canvas.

 

How do I find out what is required of me in an online course?

Click on the Online Courses link.

 

How much time should I expect to spend on an online course?

Expect to spend the same amount of time on an online course as you would a face-to-face course.

 

What technology do I need to take an online course?

You must have access to a computer with Internet and email capability when you enroll in an online or hybrid course. While it may be possible to do some of your work in a computer lab, it is difficult to take a distance learning course without having a computer and Internet connection at home. Click here to review the basic computer requirements for Canvas.

 

Which browsers does Canvas support?

Click here to review supported browsers for Canvas.

 

How do I register for an online course?

Admission requirements are the same for NCTC online students as they are for students attending face-to-face classes on any NCTC campus. Students must meet NCTC entrance requirements in order to enroll in online courses. Qualifying students may register online after completion of an academic advising session. Visit the Office of Admissions/Registrar to learn more about admission requirements.

 

What is the Virtual College of Texas?

Fifty (50) Texas community college districts and the Texas State Technical College system collaborate to offer distance education courses via the Virtual College of Texas (VCT). Students may register for VCT courses through NCTC; however, the following guidelines must be adhered to by NCTC students who wish to register for VCT Courses: 1) Students MUST register for online courses at NCTC as long as they are open. If the course is full, then students may register for a VCT course; 2) The total cost of a VCT course may not exceed $200.00; 3) Students may enroll only in VCT courses that are courses offered at NCTC and that have been approved by NCTC Instructional Council for delivery to NCTC students. If the course is not listed in the NCTC catalog, then the college will not enroll students in the VCT course. However, students can contact other institutions directly to inquire about enrolling in their course; and, 4) Students who have enrolled in VCT courses and either dropped or failed for two consecutive semesters MUST enroll in and pass 12 hours of non-VCT courses before they may enroll in another VCT course.

 

How do I drop an online course?

Please visit the Office of Admissions/Registrar for the NCTC course drop policies.

 

When am I assigned a Canvas account?

New Canvas accounts are usually created within 24 hours of registration. Canvas accounts carryover from the previous semester.

 

When does my online class begin and end?

All online courses begin on the Monday after the first day of class for the NCTC semester. If Monday is a holiday, online courses begin on Tuesday. Please check the NCTC course schedule for the exact date. Online students are expected to login to Canvas on the first day of class. When you login to your online course, you will see the expectations and deadlines for the course. Failure to meet the course deadlines may result in being blocked from the course by the instructor. Online courses are NOT self-paced. Each instructor has a schedule with assignment due dates. Online courses end on the last day of finals for the semester. See the Academic Calendar for the exact date each semester.

 

How do I access my online course?

Students can access Canvas from the college homepage, or directly by typing https://nctc.instructure.com into their browser. Every student is provided a Canvas account with a username and password. Use your NetID username (ex. DoeJ123456) and password (student ID number) to access Canvas. If you register early, your NetID is available the week before classes begin. If you register during regular or late registration, it is available approximately 24 hours after you register. Go to MyNCTC to retrieve your username.

 

How do I get started in my online course?

You can access your online course the same day courses begin on campus. Be sure to login to your course the first day of the semester.

 

Is there an orientation for online and hybrid students?

All students must complete the free Canvas Orientation (CANV0109) at the start of the first semester they are enrolled in an online or hybrid course. Students do not need to complete the Canvas Orientation every semester. The orientation is delivered via the Canvas Learning Management System (LMS). The orientation covers online student success, technology requirements, and how to navigate Canvas. You must first complete the orientation to gain access in Canvas to your online and hybrid courses.

 

What kind of academic support services are available for online students?

Please visit Academic and Student Support Services to learn about the services offered to students.

 

Is Canvas secure?

Canvas is a secure, password protected learning environment. Only your instructor, system administrators, and students enrolled in the course have access to course content. A student has access to only his or her grades and cannot see the grades of other students.

 

Who do I contact with questions pertaining to the course?

Contact your instructor. Check your course syllabus for contact information.

 

Who do I contact for technical support with NCTC eCampus?

Click here for technical support with NCTC eCampus.