NCTC's official statement of mission, purpose and goals specifies that the College will maintain "a qualified, competent faculty, staff and administration who are dedicated to carrying out the role, scope and mission of the institution as adopted by the Board."

In order to meet these goals effectively, the President, as authorized by Board Policy BFA (Local) ensures that each employee must be qualified for his or her position in the organization. The evaluation process exists to help ensure quality employees and provide a process for identifying:

• Exceptional qualities
• Suggested & required improvements
• Methods by which suggested and required improvements can be achieved

Following are specific criteria used in evaluating the different employee categories. Note that evaluation of Faculty is coordinated and compiled by the office of the Vice President of Instruction with assistance from the Office of Institutional Research and Effectiveness, which also coordinates and compiles evaluations of Administration. (For a copy of the Administrative evaluation instrument, click here.)

Professional Staff   ||   Support Staff   ||   Maintenance Staff
Annual Evaluation Calendar

Professional Staff

Professional Staff will be evaluated using the following criteria (each item being rated by the evaluator on a scale of 1 to 5, with 5 being the highest and 0 indicating "Not Applicable" or "No Opportunity to Observe." The evaulation instrument also provides space for written comments (strengths, weaknesses, suggested and/or required improvements, etc.):

• Personal characteristics
  • Possesses general knowledge of the institution
  • Possesses specific knowledge necessary for the position
  • Welcomes differences of opinion
  • Inspires enthusiasm
• Administrative Leadership & Planning
  • Uses democratic procedures and promotes teamwork whenever possible
  • Inspires personnel to independent, creative work
  • Is alert to recognize or devise useful innovations
  • Selects equipment wisely within budget constraints
  • Effectively establishes priorities
  • Makes effective effort for growth of personnel
  • Employs as capable of personnel as possible
  • Delegates responsibility effectively
• Work Efficiency
  • Works hard
  • Welcomes additional responsibility
  • Meets emergencies competently
  • Conducts work as expeditiously as possible
  • The essential work of the position is completed on time
• Personnel Relations
  • Compliments and thanks personnel appropriately and sincerely
  • Actively seeks to counsel and assist personnel
  • Possesses insight into the professional problems and workload details of his/her personnel
  • Avoids display of unwarranted favoritism to some personnel
  • Contributes positively to the general morale of the staff
• General
  • Works to enhance the image of the college in general
  • Initiative and resourcefulness
  • Keeps abreast of major issues and innovations related to the position
  • Communicates effectively
  • Listens effectively
  • Ability to acknowledge and learn from mistakes
  • My overall rating of this administrator is:

Support Staff

Support Staff employees will be evaluated using the following criteria (each item being rated by the evaluator on a scale of 1 to 5, with 5 being the highest and 0 indicating "Not Applicable" or "No Opportunity to Observe." The evaulation instrument also provides space for written comments (strengths, weaknesses, suggested and/or required improvements, etc.):

• Job knowledge
• Quantitative productivity
• Qualitative production
• Organization
• Dependability
• Adaptability
• Judgement
• Cooperation
• Initiative
• Resourcefulness
• Communication
• Meeting and handling staff/public
• Attitude toward constructive criticism
• Attendance
• Punctuality
• Personal behavior and attire
• Safety/security

If the employee has supervisory responsibility, the following criteria are also evaluated:

• Planning and assigning
• Training and instructing
• Providing feedback
• Communication
• Fairness and impartiality
• Approachability

Maintenance Staff

Maintenance employees will be evaluated using the following criteria, each item being rated by the evaluator on a scale of 1 ("unsatisfactory") to 4 ("commendable"), with 4 being the highest. The evaulation instrument also provides space for written comments (strengths, weaknesses, suggested and/or required improvements, etc.)::

• Knowledge of job being performed
• Progress toward learning total job
• Personal contribution to total team objective
• Plans ahead to minimize problems
• Maintains high quality/minimum re-work
• Cooperation
• Ability to communicates effectively
• Willingness to express ideas
• Makes work related decisions with a minimum amount of supervision
• Participation in housekeeping activities
• Observes safety rules
• Uses corrective action when unsafe practices and/or conditions exist
• Attendance in last 12 months

Annual Evaluation Calendar

The practice of the College is for each full or part-time employee to receive a formal, written evaluation of performance once each fiscal year. This process should document discussions with the employee about performance. The evaluation will also be used to plan professional development.

Formal evaluations of Professional and Professional/Technical Support (contracted) employees should be conducted by February 28th of each year prior to contract renewal decisions approved by the Board of Trustees each April. Formal evaluations of non-contract personnel (Maintenance and Staff Support) should also be completed by February 28th of each year. In any event, a formal evaluation will be completed in each fiscal year covering performance for the prior year period and identifying performance and professional development goals for the coming year.

Refer to Board Policy BFA (Local). Click links to download sample performance evaluation forms for non-faculty personnel. Evaluation instructions are distributed as required.

• Administrative Evaluation Instrument
• Professional Staff Evaluation Instrument
• Support Staff Evaluation Instrument
• Maintenance Staff Evaluation Instrument