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Administrative Support

The Essentials of Front Desk Operations

(Help Desk: Customer Service Skills)

This one-day clinic will prepare the employee for managing the role of first-point contact with confidence and authority.  Skills will be learned for effective communication, customer service principles, troubleshooting, and solution-oriented techniques. (7 hours)

Corinth

Check back in mid July for Fall offerings.

Administrative Office Procedures I (Academic Course for CEU’s)

Study of current office procedures, duties, and responsibilities applicable to an office environment. (48 hours)


Internet/Online

Check back in mid July for Fall offerings.


Records & Information Management I (Academic Course for CEU’s)

Introduction to basic records information management.  Includes the life cycle of a record, manual and electronic records management, and basic filing procedures and rules. (48 hours)


Corinth

Check back in mid July for Fall offerings.


Gainesville

Check back in mid July for Fall offerings.


Business Math & Machine Applications (Academic Course for CEU’s)

Skill development in the use of electronic calculators and business mathematical functions. Emphasis on business problem-solving skills using spreadsheet software and/or electronic calculator/keyboard. (48 hours)


Corinth

Check back in mid July for Fall offerings.


Gainesville

Check back in mid July for Fall offerings.


Internet/Online

Check back in mid July for Fall offerings.


Keyboarding & Document Formatting (Academic Course for CEU’s)

Skill development in the operation of the keyboard by touch applying proper keyboarding techniques. Emphasis on development of acceptable speed and accuracy levels formatting basic documents. (48 hours)


Internet/Online

Check back in mid July for Fall offerings.


Spreadsheets (Academic Course for CEU’s)

In-depth coverage in the use of a spreadsheet software application. (48 hours)


Corinth

Check back in mid July for Fall offerings.


Internet/Online

Check back in mid July for Fall offerings.


Word Processing (Academic Course for CEU’s)

In-depth coverage of word processing software application. (48 hours)


Internet

Check back in mid July for Fall offerings.


Administrative Assistant Applications  (Ed2Go)

For full details, including course objectives/outline, prerequisites, PC requirements, materials included & instructor biography, please follow the link.

Hours:  24

Fee:  $89

Available:  Monthly Starts: 12/12; 1/16; 2/29; 3/19; 4/16; 5/21; 6/18; 7/16; 8/20

Administrative Assistant Fundamentals  (Ed2Go)

For full details, including course objectives/outline, prerequisites, PC requirements, materials included & instructor biography, please follow the link.

Hours:  24

Fee:  $89

Available:  Monthly Starts:  12/12; 1/16; 2/29; 3/19; 4/16; 5/21; 6/18; 7/16; 8/20

Administrative Professional with Microsoft Office Specialist   (Gatlin)

For full details, including course objectives/outline, prerequisites, PC requirements, materials included & instructor biography, please follow the link.

Hours:  240

Fee:  $1,995   (Financial Aid Available Through Gatlin Education)

Available:  Daily Starts

Microsoft Office Specialist (MOS)  (Gatlin)

For full details, including course objectives/outline, prerequisites, PC requirements, materials included & instructor biography,  please follow the link.

Hours:  120

Fee:  $1,595   (Financial Aid Available Through Gatlin Education)

Available:  Daily Starts

Records Management Certificate  (Gatlin)

For full details, including course objectives/outline, prerequisites, PC requirements, materials included & instructor biography,  please follow the link.

Hours:  80

Fee:  $1,395   (Financial Aid Available Through Gatlin Education)

Available:  Daily Starts

PAGE LAST UPDATED ON 3/31/08 BY S. PULTE